Airport Employee Program
The UP Express Airport Employee Program offers Toronto Pearson Airport ground employees a quick and convenient way to get to work with savings between 40% off standard fares.Airport Employee Program
The UP Express Airport Employee Program offers Toronto Pearson Airport ground employees a quick and convenient way to get to work with savings between 40% off standard fares.The UP Express app is now out of service.
With the launch of the UP Express website, the UP Express mobile app is now decommissioned, and we ask that you delete the app. We apologize for the inconvenience.
To help you navigate the new website and discover all the new features such as enhanced trip planning, station pages, and other accessibility options – we want to provide you with easy-to-follow user guides to help make your experience even better!
- Airport Employee – Ticket Purchase
- Airport Employee – Log in using old credentials
- General User – UP Express Sign-In
- General User – UP Express Sign-Up
Qualifications for Participating in the Program
The following are required to participate in the Airport Employee Program
- Proof of valid identification. Accepted ID includes:
- A YYZ / GTAA Restricted Area Identification Card (RAIC), or
- An employee photo ID which clearly indicates “YYZ”, “GTAA”, or “Toronto Pearson”. The following forms of ID are not accepted:
- Proof-of-employment letter
- Photo or copy of RAIC or employee ID
- Expired RAIC or employee ID
- Ontario Driver’s license
- An ID that is not your own
- Your employment must be based out of Toronto Pearson Airport. If your employment is based out of another airport, you will be required to pay regular fares when traveling on UP Express.
- Possession of a valid ticket that is activated prior to boarding.
Three Easy Steps to Buy Airport Employee Tickets
To participate in the program, follow these three simple steps:
- Visit the UP Express Service Counter at Pearson Airport Terminal 1. Show your valid ID card* and complete a one page application form.
- Within 10 business days, you will receive an email confirming your registration in the program and instructions on how to set up an account to buy airport employee tickets.
- Log in to the UP Express Website to buy airport employee tickets quickly and easily. Airport employee discounted ticket are no longer sold at UP Express Service Counters.
Be sure to carry your valid ID card and ticket while travelling on UP Express.
Airport Employee Discounted Ticket
Airport employees save 40% off standard adult fares. Discounted tickets can only be purchased by registered Airport Employees through the UP Express Website. Airport Employee discounted tickets are no longer sold at the service counters at Union and Pearson stations.
A One-Way ticket is valid for a single trip between any two stations. One-Way tickets expire two (2) days after the purchase date.
A weekly pass ($59.28) is valid for unlimited travel on UP Express for 7 days from the day the ticket is activated. A monthly pass is no longer offered.
Fare Table: Program Fares and Savings
Airport Employee Program Participation
Participation in the UP Express Airport Employee Program is limited to employees based out of Toronto Pearson. If your employment is based out of another airport, you will be required to pay regular fares when traveling on UP Express.
If you’re an employee working on Toronto Pearson Airport grounds and you don’t have a valid ID card, we encourage you to work with your employer to obtain one that meets the program requirements.
Best practices when travelling on UP Express as an Airport Employee
When travelling on UP, please ensure you have your ticket activated before boarding, and a valid Airport Employee ID card or a Restricted Area Identity Card (RAIC) ID handy before you board.
Fare pre-validation are performed all day at Union and Pearson stations. Please allow yourself a few extra minutes to board the train.
Anyone attempting to use an Airport Employee discounted fare product that is travelling without a valid ID will be required to pay a full fare, and/or a fine.
Our staff are here to help get you on your way. Please be kind and courteous.
Pay or Dispute a Fine
If you received a Notice of Violation, you have 15 days to either pay an UP Express fine or dispute it.
Schedule Changes & Alerts
Plan ahead and get the latest UP Express schedules and service updates for Union, Bloor, Weston, and Pearson station. You can also follow us on Facebook, Twitter and Instagram to stay informed on UP Express service changes.
Still have questions?
For additional support, contact us at 1.844.GET.ON.UP (438.6687), or complete the inquiry form. You can also refer to the Airport Employee Program section in our Terms and Conditions for additional information.